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Quality control service provider: More efficiency in the industry

Measurement News from Q-Tech

Quality control is a fundamental part of the modern manufacturing industry. It ensures that products meet the desired standards in order to meet customer expectations.

What exactly is quality control and what advantages does it offer as a service for companies? Quality control service providers are essential in the manufacturing industry. They improve product quality while maintaining it further down the line. They also increase production efficiency, thereby increasing customer satisfaction and profitability. Using proven methods and modern testing tools, they optimize production processes and strengthen the competitiveness of companies.

What is quality control?

Quality control is an essential procedure used in various industries, especially in the manufacturing and production industry. It is a structured process in which regular checks and tests are carried out to ensure that a product or service meets the specified quality standards and expectations.

This process often involves various test procedures, measurements and evaluation techniques to assess the quality of a product or service. The purpose of quality control is to identify errors, defects or inconsistencies in good time and initiate corrective measures before the product or service reaches the end user. 

Quality control can be carried out internally within the company or by an external service provider. In the latter case, we speak of quality control as a service. These service providers specialize in quality testing and use state-of-the-art measuring techniques, test procedures and test equipment to achieve optimum results.

Q-Tech is your personal measurement service provider

Q-Tech, a family-run precision company, is at the forefront of measurement technology for industry. Our aim is to use our expertise to help shape the products of tomorrow. With our "Q-Tech Measurements", "Q-Tech Consulting" and "Q-Tech Expert Academy" services, we offer clearly differentiated products that aim to address all the quality issues that typical technology companies face. Our pioneering spirit enables us to always be a decisive step ahead of our competitors.

In our state-of-the-art measuring rooms, we offer both manual and fully automated and high-precision measurements for our customers. Our measurement experts, who have years of experience and in-depth know-how, help our customers to conscientiously test the functionality of tomorrow's products. They do this either directly at our premises or remotely for customers worldwide. Furthermore, constant innovations and our own training center ensure that we always test what is really relevant.

With Q-Tech at your side, you benefit from highly meaningful measurement results thanks to the best measurement experts and perfect service. Our in-depth understanding of processes, our flexibility and the guarantee of data security are just some of the benefits you can enjoy when working with us. In addition, with our modern measuring and testing equipment, we offer reproducible, meaningful measurement results and solutions, even where others reach their limits. 

Find out now about the benefits of choosing an external metering service provider.  

Advantages of quality control

The effective use of quality controls offers companies numerous advantages. Here are some of the most important:

  • Compliance with quality standards: Through continuous checks and measurements, companies can guarantee that their products and services meet the specified standards and specifications.

  • Early detection of defects: Quality control helps to identify potential defects or errors in good time. This allows corrective measures to be initiated quickly and expensive reworking or recalls to be avoided.

  • Increasing customer confidence and satisfaction: Customers who know that a product is regularly and thoroughly checked for quality are more likely to be satisfied with their purchase. This strengthens trust in the company and contributes to customer loyalty.

  • Improving corporate image: A strong focus on quality can improve a company's reputation and establish it as a trustworthy and reliable provider.

  • Cost efficiency: By avoiding defects and errors, companies save costs incurred by reworking or product losses.

  • Focus on core competencies: By outsourcing quality control, companies are able to focus more resources and attention on their core competencies.

Quality assurance vs. quality control

The terms quality assurance and quality control are fundamental building blocks in the world of production and services. Although they are often mentioned in the same breath, they actually have different meanings and play different roles in shaping quality. Both help to ensure the success of a company, but differ in their approach to perfecting this goal.

What is quality assurance?

Quality assurance refers to the proactive process of preventing errors and defects during the production process. In contrast to quality control, which aims to localize and correct defects, quality assurance aims to prevent defects from the start of production.

This approach includes the planning and implementation of systematic activities that are essential to ensure and maintain the desired level of quality of a product or service. These include setting quality standards, developing processes and procedures, training employees and conducting internal audits.

Quality assurance is concerned with the continuous improvement of processes in order to ensure consistent quality. It is an important component of quality management and helps to establish quality as a fundamental part of the corporate culture.

Difference between quality assurance and quality control

Although quality assurance and quality control both contribute to maintaining quality, they differ in several important ways.

  • Approach: Quality assurance is a proactive approach that aims to prevent defects before they even occur. In contrast, quality control is based on a reaction, as it aims to identify and rectify defects after they have occurred.

  • Focus: While quality assurance concentrates on improving processes to avoid errors, quality control focuses on checking the end product to ensure that it meets the specified standards.

  • Activities: Quality assurance includes a range of activities such as the development of quality standards and procedures, employee training and internal audits. Quality control, on the other hand, involves specific tests and measurements to assess the quality of a product or service.

  • Responsibility: In principle, all members of a company are involved in quality assurance, as it affects the processes and systems that encompass the entire company. Quality control is usually carried out by special quality control teams or external service providers.

Despite these differences, quality assurance and quality control are not mutually exclusive. In fact, they are complementary aspects of quality management that work in harmony to ensure that a product or service meets customer requirements and expectations. Both are crucial to maintaining quality and improving customer satisfaction.

Services from manufacturing companies

Manufacturing companies offer a wide range of services that go far beyond the exclusive production of goods. These include the development and design of products, the production of prototypes, mass production, quality control and assurance, as well as the storage and shipping of goods.


Manufacturing companies also often offer logistics and supply chain management services. These include the planning and coordination of storage, transportation and delivery processes to ensure that products reach the customer on time and in perfect condition.

Current quality standards

Quality standards are an important building block in the manufacturing and production industry. They act as guidelines and benchmarks to assess the performance and quality of a product or service. These standards can be general or industry-specific and vary depending on the country and industry.

One of the best known and most widely used quality standards is ISO 9001, which is part of the ISO 9000 family of standards and defines the criteria for a quality management system. This standard is based on various management principles, including a strong customer focus, a systematic process approach and continuous improvement.

Another important standard in the manufacturing industry is ISO/TS 16949, also known as IATF 16949. This technical standard was developed specifically for the automotive industry and sets out detailed requirements for a quality management system, especially for automotive production.

But it is not only international standards that are important. Country-specific and industry-specific standards also play a central role in quality assurance:

For example, the Food and Drug Administration (FDA) in the USA has set specific standards for food, drugs and medical devices. 

Desired quality standard

A desired quality standard represents the level of quality that a company wants to achieve in order to meet its objectives and ideally even exceed customer expectations. This standard can be based on international, national or industry-specific norms, but often goes beyond this and has been developed specifically for the needs of the company and its customers.

In order to set the desired quality standard, it is crucial to internalize the needs and expectations of customers and translate these into clear and measurable goals. This could mean, for example, that a product has a certain service life, delivers a certain performance and/or meets certain safety standards.

Once the desired quality standard has been established, it is time to integrate it into all areas of the company - from product development to manufacturing and customer service. By implementing quality management systems and conducting regular quality checks, a company can guarantee that it achieves and maintains its desired quality standard.

A desired quality standard is not only a goal, but also a promise to the customer. It shows that the company is committed to quality and strives to deliver products and services that meet or exceed customer expectations. This commitment to quality can help to strengthen customer confidence and increase their satisfaction and loyalty.

Requirements for a professional industrial service provider

Industrial service providers play an important role in the modern manufacturing and industrial landscape. They offer a variety of services ranging from quality control, quality assurance, maintenance and repair to logistics and supply chain management. But what exactly makes an industrial service provider professional and trustworthy? Here are some key points you should know:

  • Expertise and experience: A professional industrial service provider should have extensive knowledge and experience in their field. Relevant qualifications, certifications and a proven track record help to demonstrate this.

  • Quality orientation: A professional service provider should be committed to the concept of continuous quality improvement. More specifically, it should have effective quality management systems in place and be guided by recognized quality standards.

  • Reliability and professionalism: A professional service provider should always deliver to the customer reliably and on time. They should also demonstrate a high level of professionalism, including transparent communication, respect for customers and business partners and compliance with contractual terms and business ethics.

  • Adaptability: In today's fast-paced industry landscape, it is important that service providers can work flexibly to adapt quickly to new business situations. They should be able to react quickly to changes in demand, technology or the market environment and adapt their services accordingly.

  • Innovation: A professional service provider always strives to be at the cutting edge of technology and to offer innovative solutions and services in order to meet the constantly changing needs and requirements of their customers. Despite his extensive expertise, he does not shy away from continuing his education in order to learn new skills in his specialist field.

Please note the following

Companies looking for an industrial service provider should carefully consider their options and ensure that the selected service provider can demonstrate the qualities mentioned above. If this is the case, it will be easier to build a successful and long-term business relationship.

Attractive conditions for many years of experience

Experience is hard cash in industry. An industrial service provider with many years of experience not only brings extensive expertise and understanding of processes and procedures, but also a deep knowledge of the challenges and requirements of the industry. These qualities enable them to propose effective and efficient solutions that precisely match the specific needs of the company

Years of experience can also mean greater reliability and consistency. Experienced service providers usually have solid processes and systems in place that allow them to consistently deliver high-quality services. They also often have a good reputation in the industry and are known for their professionalism and reliability.

The term "reliability" is often used here. 

Ultimately, experienced industrial service providers often offer attractive conditions that go beyond the price. These include flexible contract terms, additional services and support as well as the willingness to develop target group-specific solutions. 

However, it is important to internalize that experience should not be the only criterion when selecting a service provider. Other factors such as quality standards, customer service, innovative ability and the match between the services offered and the company's needs should also be taken into account because they play a decisive role. 

Prompt partner for trained handling of test equipment

Test equipment plays an important role in quality control and assurance. They make it possible to check and ensure compliance with quality standards so that the manufactured products meet the respective requirements. It is therefore essential for the process that these tools and devices are handled properly.

An industrial service provider who is skilled in the operation and use of inspection equipment can be a valuable partner for companies. They can improve the accuracy and efficiency of quality control processes and help to eliminate production errors

Such a partner can react quickly to the needs and requirements of a company. They are able to carry out quality checks quickly and efficiently and provide prompt feedback and reports. This enables companies to react quickly to problems and continuously improve product quality.

Numerous cost benefits thanks to high-quality products

Quality is not only a sign of professionalism, but also a powerful cost-saving tool. Manufacturing and providing high-quality products brings numerous cost benefits that lead to improved profitability.

Here are some of these advantages:

  • Reduction of rework and waste: High-quality products meet specifications and standards right from the start. This means that fewer products have to be rejected or reworked due to defects or faults.

  • Increase customer satisfaction and loyalty: Customers appreciate high-quality products. If they know that they can rely on the quality of a product, they are more willing to buy again or make a recommendation. Repeat purchases and greater customer loyalty are the result, which in turn reduces customer acquisition costs in the long term.

  • Avoidance of warranty and liability claims: High-quality products have a lower failure rate and require less warranty or service work. This minimizes the cost of repairs and spare parts and reduces the risk of liability claims.

  • Improving operational efficiency: Manufacturing high-quality products requires a well-organized and efficient production process. This can help to reduce waste and increase productivity - once again reducing costs and increasing profitability.


Quality should therefore not only be seen as a cost factor, but also as an investment. By focusing on quality, companies can not only strengthen their reputation and market position, but also improve their profitability.


The role of quality control service providers in the manufacturing industry is vital as they help to improve product quality and consistency while increasing production efficiency. By applying proven methods and modern inspection tools, they enable a thorough inspection of products and help to minimize errors and defects. They are an important partner for companies that want to increase their competitiveness, customer satisfaction and profitability.

In conclusion, we at Q-Tech would like to tell you with conviction that investing in professional quality control is a smart business decision. Not only does it offer numerous cost benefits by reducing rework and waste, increasing customer satisfaction and loyalty and avoiding warranty and liability claims, but it also helps to improve operational efficiency.

By guaranteeing high-quality products, companies can strengthen their market position and be successful in the long term.